Finance & Insurance Manager
RON MARHOFER AUTO FAMILY
Automotive Dealership Finance and Insurance Manager
COMPANY OVERVIEW:
At The Ron Marhofer Auto Family, we're committed to providing exceptional automotive experiences for our guests. Our dealership operates on the Entrepreneurial Operating System (EOS), ensuring clarity, alignment, and growth for our team members.
We believe the best candidates for us believes in: Our Values, Trust & Respect, Approachability, and Process Orientation.
Trust & Respect: Uphold the values of trust and respect in all interactions with guests and team members. Build rapport and trust with guests to facilitate a positive buying experience.
Approachability: Serve as an approachable and supportive team member, collaborating with sales consultants and other departments to meet customer needs effectively.
Process Orientation: Adhere to established processes and procedures while continuously seeking opportunities for improvement. Ensure compliance with regulatory requirements and dealership policies.
If you're passionate about delivering world-class customer service and thrive in a collaborative environment, we invite you to join our team.
POSITION OVERVIEW:
We are seeking a dynamic and results-driven Finance and Insurance Manager to join our team. As the Finance and Insurance Manager, you will play a critical role in ensuring a seamless vehicle purchasing experience for our guests. You will be responsible for managing the finance and insurance process, maximizing revenue opportunities, and delivering exceptional service that aligns with our core values and EOS principles.
KEY DUTIES:
* Manage the finance process for vehicle purchases, including assisting guests with financing options, completing necessary paperwork, and explaining warranty and insurance options.
* Develop and maintain relationships with lending institutions to secure favorable terms for guests.
* Present finance in a transparent and understandable manner, ensuring guests are well-informed and confident in their decisions.
* Work closely with sales consultants to identify potential finance opportunities during the sales process.
* Provide ongoing training and support to sales consultants on finance products and processes.
* Monitor finance performance metrics, identify areas for improvement, and implement strategies to maximize revenue and customer satisfaction.
QUALIFICATIONS:
* Previous experience in automotive finance management or a related field.
* Proven track record of achieving sales targets and delivering exceptional customer service.
* Strong understanding of finance products, regulations, and industry best practices.
* Excellent communication and interpersonal skills, with the ability to build rapport and trust with guests and colleagues.
* Detail-oriented and process-oriented, with a focus on accuracy and compliance.
* Proficiency in relevant software applications and technology platforms.
BENEFITS:
* Competitive salary and bonus opportunities.
* Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
* Ongoing training and professional development opportunities.
* Collaborative and supportive work environment based on values and EOS principles.
* Relocation Bonus
THE COMPANY - RON MARHOFER AUTO FAMILY
The Ron Marhofer Auto Family is proud to provide our guests with the latest new models from Chevrolet, Buick, GMC, Hyundai, and Nissan. We have been providing the Northeast Ohio community with a quality automotive experience since 1919.
With the broad range of brands offered by Ron Marhofer Auto Family, there is a vehicle for every budget and lifestyle within our inventory. Whether you are looking to purchase a family-friendly SUV, a smooth new sedan, or a robust new truck, you can find what you need at our dealerships. Not only does Ron Marhofer Auto Family provide Northeast Ohio with a great selection of new vehicles, but we also offer a no-pressure atmosphere so you can choose your next vehicle in peace.
If you're ready to take your career to the next level and join a dynamic team that values trust, respect, and excellence, we want to hear from you! Apply today to become our newest Finance and Insurance Manager and contribute to our mission of delivering exceptional automotive experiences. If you're passionate about delivering world-class customer service and thrive in a collaborative environment, we invite you to join our team.
WHY RON MARHOFER AUTO FAMILY
* Locally owned with over one hundred years of services within the Northeast Ohio community!
* Financial and Volunteer support opportunities within the community
* Multiple 2nd, 3rd, 4TH generation team members-once you are here, you are family!
* Paid company events for you and your family!
* Closed every Sunday
* No late nights
* 5-day work weeks
POSITION OVERVIEW:
We are seeking a dynamic and results-driven Finance and Insurance Manager to join our team. As the Finance and Insurance Manager, you will play a critical role in ensuring a seamless vehicle purchasing experience for our guests. You will be responsible for managing the finance and insurance process, maximizing revenue opportunities, and delivering exceptional service that aligns with our core values and EOS principles.
KEY DUTIES:
* Manage the finance process for vehicle purchases, including assisting guests with financing options, completing necessary paperwork, and explaining warranty and insurance options.
* Develop and maintain relationships with lending institutions to secure favorable terms for guests.
* Present finance in a transparent and understandable manner, ensuring guests are well-informed and confident in their decisions.
* Work closely with sales consultants to identify potential finance opportunities during the sales process.
* Provide ongoing training and support to sales consultants on finance products and processes.
* Monitor finance performance metrics, identify areas for improvement, and implement strategies to maximize revenue and customer satisfaction.
