Student Success Coach
Ball State
Muncie, IN
Full-time
Education
Posted on April 2, 2024
Posting Details
Position Information
Ball State is a great place to work! In fact, Forbes has ranked Ball State University as the fourth-best midsized employer—and the only recognized education institution—in the State of Indiana. Learn More
Any BSU employee, excluding Faculty and Temporary employees, applying for a staff or professional position will need to have been in their current role for at least 6 months at time of application. Learn More
Any BSU employee who is offered a final interview when applying for a staff or professional position will need to inform their current supervisor of the upcoming interview. Learn More
Position Title
Student Success Coach
About this Opportunity
University College at Ball State University welcomes applications for the position of Student Success Coach from individuals who are passionate about assisting undergraduate students in their journey of discovery and persistence to degree completion.
Working under the direction of the Director of Student Success Initiatives, the student success coach will manage an assigned caseload of students and provide comprehensive academic coaching and student success strategies.
At Ball State University we are committed to excellence through a talented and diverse faculty and staff. Inclusiveness and freedom of expression are a part of our enduring values and inform all of our efforts. We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world. We are excited that you want to join us in these endeavors!
The university offers excellent benefits, including health care and retirement plans, tuition assistance for employees and dependents, and generous time off with pay.
Our Statement on Inclusiveness
At Ball State University, inclusiveness is one of the enduring values and informs all of our work. We define ‘inclusiveness' as a commitment ‘to respect and embrace equity, inclusion, and diversity in people, ideas, and opinions.' As such, this value incorporates a commitment to inclusive excellenceand freedom of expression.
Benefits and Community
Ball State University offers an excellent benefits package for eligible positions. Click here to explore options.
https://www.bsu.edu/about/live-near-your-work
FLSA
Administrative Exemption
Hrs/Week
40
Length of Assignment
Full-Time At-Will
Position Function
This position will coach, mentor, and guide high-priority, high-need students to include academically at-risk students through a caseload support model. This position will provide comprehensive academic coaching and student success strategies to help students maintain academic progress and timely degree completion, ensure appropriate and accurate academic records, execute departmental/divisional administrative policies, and use judgement and discretion appropriately.
Minimum Education
Master's degree from an accredited institution by date of employment.
Minimum Experience
One year of experience in academic advising, student services, counseling, academic coaching, or related field.
Minimum Other
Authorization to work in the US
Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.
Preferred Education
Preferred Experience
At least three years of experience in academic advising, student services, counseling, or related field in higher education; familiarity with Ball State curriculum; familiarity with Banner and Degree Works. A Board Certified Coach credential or International Coaching Federation recognized Certification Program.
Preferred Other
Ability to work collaboratively with students, faculty, and administration; ability to identify barriers to students success and facilitate effective remedies; ability to synthesize information and prioritize goals; ability to communicate effectively in written and verbal platforms; ability to maintain confidentiality and respect for diversity; ability to utilize advising software tools.
Pre-Employment Screening
Requires successful completion of a background check and education verification.
Position Title(s) Supervised
None.
Required Certifications
EEO Statement
Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status or any other legally protected status.
About Ball State University
Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 20,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 270+ undergraduate and graduate programs. Many of our master's, doctoral, certificate, and specialist degrees rank among the best in the nation. We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world.
There's more to discover IN Indiana! Visit the following link to learn more:
IN Indiana
Department
Ofc of Vice Provost Student Success & Dean of University College:170040
Department Information
Department Email or Phone Number
successcoach@bsu.edu
Duties & Responsibilities
Ranking
1
Job Duty
Manage and maintain regular contact with student caseloads to nurture students and assist in their academic journey.
Ranking
2
Job Duty
Support students and provide services in person and remotely, as needed.
Ranking
3
Job Duty
Monitor student academic progress, communicating with each student regularly on a personalized basis; intervene as necessary to assist those students having difficulty.
Ranking
4
Job Duty
Serve as a coach and mentor to students to aid in their development of the knowledge, skills, attitudes, and beliefs they need to succeed in collage and their careers.
Ranking
5
Job Duty
Collaborate with students' assigned academic advisor(s) to help student understand and develop a degree plan and timely graduation plan.
Ranking
6
Job Duty
Regularly use student success technology to manage caseload, facilitate outreach, conduct campaigns, and input documentation/notes on student services and individualized success plans.
Ranking
7
Job Duty
Maintain accurate records of student advising, mentoring, tutoring, contacts, progress towards degree, and other student learning activities.
Ranking
8
Job Duty
Liaison with Disability Services and other support areas across campus to provide learning assistant to high priority, high need students.
Ranking
9
Job Duty
Participate in regular training and professional development to maintain and increase skill sets.
Ranking
10
Job Duty
Perform other related duties as assigned.
Posting Detail Information
Posting Number
202401525P
Number of Vacancies
1
Desired Start Date
05/13/2024
Position End Date (if temporary)
Open Date
04/02/2024
Applications Accepted Through Date
04/23/2024
Open Until Filled
No
Information regarding transcripts
Special Instructions Summary
Information for Applications Requiring a Cover Letter
In support of your application for this position, please prepare and submit a cover letter that describes how your qualifications and experiences align with the elements of the position description (or leadership profile). In your cover letter, please also describe how you have demonstrated a commitment to our University's enduring values, including inclusiveness, which we define as a commitment ‘to respect and embrace equity, inclusion, and diversity in people, ideas, and opinions.'
Supplemental Questions
Required fields are indicated with an asterisk (*).
Required Documents
Position Information
Ball State is a great place to work! In fact, Forbes has ranked Ball State University as the fourth-best midsized employer—and the only recognized education institution—in the State of Indiana. Learn More
Any BSU employee, excluding Faculty and Temporary employees, applying for a staff or professional position will need to have been in their current role for at least 6 months at time of application. Learn More
Any BSU employee who is offered a final interview when applying for a staff or professional position will need to inform their current supervisor of the upcoming interview. Learn More
Position Title
Student Success Coach
About this Opportunity
University College at Ball State University welcomes applications for the position of Student Success Coach from individuals who are passionate about assisting undergraduate students in their journey of discovery and persistence to degree completion.
Working under the direction of the Director of Student Success Initiatives, the student success coach will manage an assigned caseload of students and provide comprehensive academic coaching and student success strategies.
At Ball State University we are committed to excellence through a talented and diverse faculty and staff. Inclusiveness and freedom of expression are a part of our enduring values and inform all of our efforts. We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world. We are excited that you want to join us in these endeavors!
The university offers excellent benefits, including health care and retirement plans, tuition assistance for employees and dependents, and generous time off with pay.
Our Statement on Inclusiveness
At Ball State University, inclusiveness is one of the enduring values and informs all of our work. We define ‘inclusiveness' as a commitment ‘to respect and embrace equity, inclusion, and diversity in people, ideas, and opinions.' As such, this value incorporates a commitment to inclusive excellenceand freedom of expression.
Benefits and Community
Ball State University offers an excellent benefits package for eligible positions. Click here to explore options.
- Affordable Healthcare
- Retirement
- Tuition Remission (For eligible employees, their dependents, and spouse)
- Paid Parental Leave
- Professional Development
https://www.bsu.edu/about/live-near-your-work
FLSA
Administrative Exemption
Hrs/Week
40
Length of Assignment
Full-Time At-Will
Position Function
This position will coach, mentor, and guide high-priority, high-need students to include academically at-risk students through a caseload support model. This position will provide comprehensive academic coaching and student success strategies to help students maintain academic progress and timely degree completion, ensure appropriate and accurate academic records, execute departmental/divisional administrative policies, and use judgement and discretion appropriately.
Minimum Education
Master's degree from an accredited institution by date of employment.
Minimum Experience
One year of experience in academic advising, student services, counseling, academic coaching, or related field.
Minimum Other
Authorization to work in the US
Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.
Preferred Education
Preferred Experience
At least three years of experience in academic advising, student services, counseling, or related field in higher education; familiarity with Ball State curriculum; familiarity with Banner and Degree Works. A Board Certified Coach credential or International Coaching Federation recognized Certification Program.
Preferred Other
Ability to work collaboratively with students, faculty, and administration; ability to identify barriers to students success and facilitate effective remedies; ability to synthesize information and prioritize goals; ability to communicate effectively in written and verbal platforms; ability to maintain confidentiality and respect for diversity; ability to utilize advising software tools.
Pre-Employment Screening
Requires successful completion of a background check and education verification.
Position Title(s) Supervised
None.
Required Certifications
EEO Statement
Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status or any other legally protected status.
About Ball State University
Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 20,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 270+ undergraduate and graduate programs. Many of our master's, doctoral, certificate, and specialist degrees rank among the best in the nation. We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world.
There's more to discover IN Indiana! Visit the following link to learn more:
IN Indiana
Department
Ofc of Vice Provost Student Success & Dean of University College:170040
Department Information
Department Email or Phone Number
successcoach@bsu.edu
Duties & Responsibilities
Ranking
1
Job Duty
Manage and maintain regular contact with student caseloads to nurture students and assist in their academic journey.
Ranking
2
Job Duty
Support students and provide services in person and remotely, as needed.
Ranking
3
Job Duty
Monitor student academic progress, communicating with each student regularly on a personalized basis; intervene as necessary to assist those students having difficulty.
Ranking
4
Job Duty
Serve as a coach and mentor to students to aid in their development of the knowledge, skills, attitudes, and beliefs they need to succeed in collage and their careers.
Ranking
5
Job Duty
Collaborate with students' assigned academic advisor(s) to help student understand and develop a degree plan and timely graduation plan.
Ranking
6
Job Duty
Regularly use student success technology to manage caseload, facilitate outreach, conduct campaigns, and input documentation/notes on student services and individualized success plans.
Ranking
7
Job Duty
Maintain accurate records of student advising, mentoring, tutoring, contacts, progress towards degree, and other student learning activities.
Ranking
8
Job Duty
Liaison with Disability Services and other support areas across campus to provide learning assistant to high priority, high need students.
Ranking
9
Job Duty
Participate in regular training and professional development to maintain and increase skill sets.
Ranking
10
Job Duty
Perform other related duties as assigned.
Posting Detail Information
Posting Number
202401525P
Number of Vacancies
1
Desired Start Date
05/13/2024
Position End Date (if temporary)
Open Date
04/02/2024
Applications Accepted Through Date
04/23/2024
Open Until Filled
No
Information regarding transcripts
Special Instructions Summary
Information for Applications Requiring a Cover Letter
In support of your application for this position, please prepare and submit a cover letter that describes how your qualifications and experiences align with the elements of the position description (or leadership profile). In your cover letter, please also describe how you have demonstrated a commitment to our University's enduring values, including inclusiveness, which we define as a commitment ‘to respect and embrace equity, inclusion, and diversity in people, ideas, and opinions.'
Supplemental Questions
Required fields are indicated with an asterisk (*).
Required Documents
- Cover Letter
- Resume
- Undergraduate Transcripts
- Master's Transcripts
- Licenses/Certifications
